You have 14 days from the date of delivery to return your item for a full refund or exchange. No returns on consignment items.
The Dads
Cody Frost and Jeff Graham have been entertaining people their entire lives with their music. Their passion for music doesn't stop there. They desire to help people get better and enjoy the experience. Dads Music Shop is a way for them to extend that helping hand. You have questions? Don't hesitate to ask, We are here for you!
Return Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help. We do not accept returns on consignment items.
Return Window
Return Conditions
To be eligible for a return, items must be:
- Unused and in the same condition as received
- In original packaging with all tags attached
- Accompanied by proof of purchase
How to Return
To initiate a return:
- Contact us
- Pack your item securely in its original packaging
- Ship the item back to us
Refunds
Once we receive your return, we will inspect the item and process your refund within 5-7 business days. The refund will be issued to your original payment method.
Return Shipping
Return shipping costs are the responsibility of the customer unless the item is defective or we made an error. We recommend using a trackable shipping service for your return.
Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Downloadable products
- Consignment items
- Sale or clearance items
Questions?
If you have any questions about our return policy, please contact us at info@dadsmusicshop.com or call us at 918-791-4426.