The Shop & Studio

13 E 7th Street, Grove OK

918-791-4426

Shop hours: 12pm - 6pm 

Monday, Tuesday, Thursday, and Friday

Saturdays: 12pm - 3pm

Closed Wednesdays and Sundays

 

 

Return Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help. We do not accept returns on consignment items.

Return Window

You have 14 days from the date of delivery to return your item for a full refund or exchange. No returns on consignment items.

Return Conditions

To be eligible for a return, items must be:

  • Unused and in the same condition as received
  • In original packaging with all tags attached
  • Accompanied by proof of purchase

How to Return

To initiate a return:

  1. Contact us
  2. Pack your item securely in its original packaging
  3. Ship the item back to us

Refunds

Once we receive your return, we will inspect the item and process your refund within 5-7 business days. The refund will be issued to your original payment method.

Return Shipping

Return shipping costs are the responsibility of the customer unless the item is defective or we made an error. We recommend using a trackable shipping service for your return.

Non-Returnable Items

The following items cannot be returned:

  • Gift cards
  • Downloadable products
  • Consignment items
  • Sale or clearance items

Questions?

If you have any questions about our return policy, please contact us at info@dadsmusicshop.com or call us at 918-791-4426.